After full payment has been received please allow 1 to 2 business days for your item to be packed and dispatched.
Estimate delivery date
Metro areas: 1-2 business days
Rural areas: 3-10 business days
Items will be delivered during normal business hours only (9 am to 5 pm) on weekdays.
Delivery is not available on weekends, public holidays or after business hours.
- Our freight company is prompt and convenient for all of our customers.
- Once your item has been dispatched, we then mark your transaction as posted as well as providing you with a tracking number and transport details. You are then able to track your parcel via the transport company website.
- If for any reason your item has been lost or damaged during transport we will supply you with a replacement free of charge, and will deliver your replacement ASAP.
- We require a signature upon delivery. Please make sure the address you provide has someone available to receive your item. If no one is available to receive the item, the item will be left at the front door or a more suitable secure location on the premises. Ute Covers Direct takes no responsibility for items left in this manner. It is the buyer’s responsibility to ensure someone is available to take delivery.
- If your item has not been delivered within the estimated time frame please contact us immediately, we will chase it up with the freight company ASAP for you.
- It is the buyers responsibility to provide us with correct and current delivery address in checkout prior to payment.
- Items will only be dispatched once full payment and checkout has been cleared.
- Please Note: we do not deliver to a P.O Box as parcel is too big for Australia Post to allow, it is the buyers responsibility to provide us with a valid fixed address only (ie. work or home address)