Warranty Policy | Lodge a Warranty Request
Please submit your warranty registration within 28 days from purchase date. You can find the form here. The purchaser is required to return the registration form within 28 days from purchase date. You must lodge a Warranty Request at the bottom of this page if requesting a warranty claim.
Any component found to be defective in materials or workmanship within the warranty period will be repaired free of charge when returned to our premises in Kilsyth, Victoria.
Please note: This warranty does not include transport and insurance charges. It is the customers responsibility to organize and pay return postage. We recommend Pack and Send, as Australia Post will not accept it due to the box being over-sized.
In the event of a claim your Tonneau Cover must be accompanied by your proof of purchase receipt. Please ensure you retain your receipt with your order.
This warranty is void if the product has been damaged by an accident, abuse, negligence, mishandling or by violent atmospheric conditions. The warranty is void if any custom modifications have been made to the Tonneau Cover by the customer.
Ute Covers Direct Pty Ltd takes no legal responsibility for injuries or deaths associated with the cover.
Please be aware Tonneau Covers are NOT a load restraint.
Caring for your Tonneau Cover: We recommend a mild detergent only and rinse thoroughly. To prolong your Tonneau Covers longevity we strongly recommend using 303 Aerospace Protectant. It should be applied once every 3 months. If you’re located somewhere with constantly harsh UV rays it should be applied twice every 3 months.
For further information please contact our friendly staff on (03) 9262 6999.
Lodge a Warranty Request
Please fill out this form to send a Warranty Request to our team.